Service announcements  RSS

Messages will be posted here if and when we identify network or service errors lasting more than 5 minutes, or in case we make system changes that we think will affect our users. Messages older than 2 months will not be displayed, unless they contain currently relevant information.

2017-03-21 14:53: Moodle - critical security updates
Moodle have released critical security updates with the following versions:

Older versions than these will not be fixed, and may therefore regrettably not be used with webhotels.


2017-03-15 08:41: Database updates complete
The MariaDB security updates are now completed.

2017-03-15 08:31: Database updates
We are now performing security updates of our MariaDB servers, and as a result, some customers' websites may be temporarily unavailable.

We apologize for the inconvenience caused by this important update.

2017-03-07 08:38: WordPress security update
WordPress have just released security update 4.7.3, solving a series of security issues.

WordPress have also released updates for several older versions:

As a reminder, WordPress versions older than these are not permitted for our webhotel customers due to their severe security vulnerabilities. Keep WordPress, plugins, and themes up to date!


2017-03-03 16:28: PHP 5.6 - self-controlled upgrade available
This afternoon, we have emailed webhotel customers on our PHP 5.5 platform, with the following information:

You may now upgrade to a new server with PHP 5.6, via our control panel.

The new servers have a newer operating system (Debian Jessie). Even if you don't use PHP, you may experience differences.

In our experience, this upgrade is problem free for most customers. We do not alter any files, folders, or databases. We only change the webserver serving your website(s). The exception is if you have your own php.ini file, please read this point here.

If you experience problems, which may cause a "blank" front page or a "server error", or you are in doubt, check the documentation for your software, and please look at our PHP 5.6 information page here.

If you want to manage the server upgrade, login, select your domainname, enter the webhotel tab, and select "Upgrade to PHP 5.6". You may change your mind and downgrade to PHP 5.5 up to two weeks after you upgraded. This downgrade option will be disabled on 15 April 2017.

If you are using external DNS/nameservers, and depend on a static IP address for the webhotel, follow our instructions here.

Later this spring, we will upgrade all customers to new servers, and the old servers with PHP 5.5 will be decommissioned.

2017-03-02 16:21: Problems with HTTPS websites solved
The problems with HTTPS websites have been solved.

2017-03-02 15:43: Problems with webserver for HTTPS
Since around 15:15, we have problems with the webserver for customers with HTTPS. We are working to solve the problems, and apologize for the inconvenience.

2017-03-02 14:48: Critical vulnerability in WP plugin NextGEN Gallery
The Wordpress plugin NextGEN Gallery has a critical vulnerability in versions earlier than 2.1.79, which may result in full control over Wordpress.

If you have this plugin installed, log in to WP-admin and check that you have updated to 2.1.79.

Source: Sucuri blog

2017-02-13 12:56: Services unavailable - Problems solved
The problems that started 11:05 have now been resolved. All services are now in normal operation.

2017-02-13 11:20: Services unavailable
Due to technical issues, the following services have been unavailable since 11:05. Our technicians are working on solving the problems. We apologize for the inconvenience caused by this downtime.

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