Service announcements  RSS

Messages will be posted here if and when we identify network or service errors lasting more than 5 minutes, or in case we make system changes that we think will affect our users. Messages older than 2 months will not be displayed, unless they contain currently relevant information.

2017-06-20 10:47: Webhotel server upgrade finished
The webhotel server security upgrades are now complete, and services are functioning normally.

2017-06-20 08:57: IMAP server upgrade finished
The upgrade of the IMAP servers is now complete, and the service functions normally.

2017-06-20 08:43: Problems with multiple services resolved
We apologize for the inconvenience caused by the additional downtime.

We now proceed with the announced security updates, which will affect the following services for a few minutes:

2017-06-20 08:37: Problems with multiple services
Due to unforeseen problems, which are unrelated to the announced security updates, we have had downtime on phone and multiple services.

Our technicians are still working to resolve the issues.

2017-06-20 07:49: Brief service outages due to security updates
This morning, we need to perform some security updates, resulting in brief service outages for e-mail services (POP, IMAP, SMTP, webmail) and webhotels.

We apologize for the inconvenience.

2017-06-19 11:28: PHP 5.5 phased out
PHP 5.5 is now phased out. All servers that had PHP 5.5, are now decommissioned.

2017-06-09 09:26: PHP 5.6 - last batch of upgrades complete
The last batch of upgrades of customers from the old PHP 5.5 platform is now complete.

If anyone experiences problems, today is the last chance to downgrade to PHP 5.5. Customers who choose to downgrade today, will be upgraded in a week. After that, it is no longer possible to choose PHP 5.5.

2017-06-02 11:22: shell/, ssh - new ssh keys, IP addresses
As part of the PHP 5.5 deprecation, is now the server behind the following names:

This means that the SSH keys and IP addresses have changed. Any cron jobs must be stopped at, and if needed, started at

IP addresses

SSH keys

See separate info in our FAQ.

2017-05-26 11:15: Problem with services solved
The following services were unavailable between 10:23 and 10:54 because of technical issues:

We apologize for the inconvenience caused by the unavailability.

2017-05-26 10:30: Some services are unavailable
Some of our services are currently unavailable, we are working to solve the problem.

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