Frequently asked questions

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How do I change my password?
It depends on the username and password in question:
  1. Username and password for login at www.domainnameshop.com: Log in at www.domainnameshop.com/login with your username and password and choose "Account settings" in the menu on the left side. Here, you may change account username (that is your email address) and password.
  2. Username and password for web hotel (FTP): Log in at www.domainnameshop.com/login with your username and password, choose the domain in question, go to "Manage web hotel" on the right of the page and finally to "More info" to the right of "FTP". Here, you will find a link for changing the FTP password.
  3. Username and password for database (MySQL): Log in at www.domainnameshop.com/login with your username and password, choose the domain in question, go to "Manage web hotel" on the right of the page and finally to "More info" to the right of "MySQL". Here, you will find a link for changing the MySQL password.
  4. Username and password for email accounts can be changed both by the account administrator and the user in question:
    1. Log in at www.domainnameshop.com/login with your username and password, choose the domain in question, go to "Manage email" on the right of the page. You may change the password for the different email accounts on this page.
    2. Log in using our webmail service. Select "Properties" from the menu. At the bottom of the blue area, you'll find a link: "Change password". After entering your password information, click on the "Save" button.

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