Frequently asked questions
Uploading of files to your web hotel is normally done by the file transfer protocols FTP or SCP/SFTP. (Web hotel Mini do not have support for SCP/SFTP file transfers.) There are several FTP and SCP/SFTP programs, check out our recommodations here. There are specialized programs only used for file transfer, and it is also possible to transfer files directly from some of the programs used for making web pages.
To log into your FTP account, enter the server name "ftp.domeneshop.no". If you use SCP/SFTP, enter the server name "scp.domeneshop.no"/"sftp.domeneshop.no". Use your FTP username and password for both types of file transfer.
Files, documents, images etc. intended to be visible and available via the web must be placed in the directory (folder) "www". The exception is most web hotels created before June 2004. You can check whether your web hotel should be published to the directory www or not by logging on with your username and password at https://www.domainnameshop.com/login, select your domain name, then "Web hosting", and finally "More info" next to FTP.